• Stocking of cleaning supplies. Examples: Toilet paper, paper towels, daily cleaners, carpet cleaners, light bulbs, laundry detergent and anything to keep your home up and running for guests. (Most of our clients use Amazon to re-supply. The cleaning crew will also bring boxes in.)
  
  
• Paying the house keepers. (We disperse the cleaning fee to you in our payouts. We provide the scheduling to the crew so they know when they are needed this calendar would exclude any personal stays.)
  
  
• Setting door code for each guests to access the property. (If you decide on a smart lock our owners normally manage the codes for the upcoming reservations. You can also use a lock box however the code will remain the same.)
  
  
• Maintaining the property. such as gardeners/pool service/utilities/repairs etc. (We highly recommend smart devices so that you can control remotely. For the front doors, thermostats, pool heater/spa.)
  
  
• Watching the property. We suggest all owners install outside cameras to keep an eye on your investment, we do not have access to your cameras this is up to the owner to keep in communication with us if there's any issues seen. 

Exclusions: Force majeure, uninsured periods, loss that cannot be tied to an insured rental, damage not caused by the guest. Damage caused by: weather, normal wear and tear, formal events. Liability related to: use of recreational equipment (ATVs, golf cart, bikes, kayaks), pets (including bites), bed bugs, viruses, bacteria, invasion of privacy, injuries a guest causes to another guest, damages a guest causes to neighbors, or property not maintained by the named insured.

Limitations: Covered up to $200: money, banknote, bullion, gold other than goldware, silver other than silverware, platinum other than platinum-ware, coins, medals, smart cards. Covered up to $2500: securities, accounts, deeds, evidences of debt, letters of credit, notes other than bank notes, manuscripts, personal records, passports, tickets and stamps, watercraft, trailers, theft or damage of jewelry, watches, furs precious and semiprecious stones, art work, firearms, silverware, goldware, platinum-ware. 

Please follow the best practices below:

• Submit claims to us within 60 days of the loss. We understand that things may take longer, but please let us know.
• Claims that will be over $1,000 can take up to 3 months turnaround.
• Submit invoices or estimates that add up to the claimed amount.
• Take great photos.
• Photos tell the story. It is best to include a close-up, as well as a broad view.
• Obtain a police report for stolen items.
• General exclusions: Wear and tear, bed bugs

TO SUBMIT CLAIMS:

Send at least 3-5 different angled photos(it is best to include a close-up, as well as a broad view) and any invoices along with a description of the incident, dates, and the full name of guest.

Click Here To Submit

Ready to Getaway will adjust your advertised rates as needed to cover the booking fees charged by each site and ensure you earn a similar amount regardless of where a guest books your home. It’s the best way to keep our management fee at 12.5% (applied to base rate) and get your property the exposure it deserves. We’ve created a basic example of how this might look across marketplaces. 

*Actual figures may vary and can change at any time, but this should help clarify pricing and fees.